Privacy Policy for Sofiianygaard.com
If you are located within the EU and have concerns about our processing of your data, you may also contact your local data protection authority.
For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at contact@sofiianygaard.com or contact us at Via Rodabella 14, 06044 Castel Ritaldi, Italy.
Contact
We may update this Privacy Policy periodically to reflect changes in our practices or relevant legal requirements. Updated versions will be posted on our website with the date of the last revision. We encourage you to review this Policy regularly to stay informed.
Privacy Policy Updates
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
International Users
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
Complaints
• However, please note that no data transmission over the internet can be guaranteed as completely secure, so we cannot fully guarantee the security of your information.
• We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, and misuse. These measures include secure servers, encryption, and limited access to data.
Data Security
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
• To exercise your rights, please contact us at [contact@sofiianygaard.com]. We will respond within 30 days as required by law.
o Right to Withdraw Consent: Withdraw your consent at any time if processing is based on consent.
o Right to Object: Object to processing based on legitimate interests or direct marketing.
o Right to Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
o Right to Restriction of Processing: Request that we restrict processing of your personal data in specific circumstances.
o Right to Erasure: Request deletion of your personal data, subject to certain legal exceptions.
o Right to Rectification: Request corrections to inaccurate or incomplete personal data.
o Right to Access: Request access to the personal data we hold about you.
• As an EU or Italian customer, you have the following rights under GDPR:
Your Rights (EU and Italian Customers)
Your Rights
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
Security and Retention of Your Information
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Children's Data
• Third-Party Analytics: We use analytics providers such as Google Analytics to understand website usage. These providers may collect information about your visits, which is aggregated and anonymized.
• Consent and Opt-out: We obtain your consent for non-essential cookies when you first visit our site. You can adjust your preferences or disable cookies entirely using our Cookie Consent tool or your browser settings.
• Cookies: We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and personalize content and ads. Cookies may be managed or disabled through your browser settings.
Cookies and Tracking Technologies
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Third Party Websites and Links
• International Transfers: If we transfer your personal data outside the EU or Italy, we ensure appropriate safeguards are in place to protect it, such as the use of standard contractual clauses approved by the European Commission.
• Legal Requirements: We may disclose personal information if required by law, regulation, or court order, or if disclosure is necessary to protect the rights, property, or safety of our business, users, or others.
• Third-Party Service Providers: We may share your personal data with trusted third-party providers who assist us with services such as payment processing, email delivery, and website hosting. These providers only have access to the information necessary to perform their functions and are obligated to protect your data.
Sharing Your Data
o When data is no longer needed, it will be securely deleted or anonymized.
o For example, we retain purchase records for tax and accounting purposes as required by Italian and EU regulations.
• We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Retention
o Legal Obligations: To comply with legal requirements, such as tax and accounting regulations.
o Consent: For sending marketing communications, using cookies, and other non-essential processing activities. You may withdraw consent at any time.
o Legitimate Interests: For activities such as improving our website, responding to customer inquiries, and fraud prevention.
o Contractual Necessity: To fulfill our contractual obligations to you, such as processing orders and providing access to online courses.
• Under GDPR and Italian data protection laws, we rely on the following legal bases to process your personal data:
Legal Bases for Processing (EU and Italian Customers)
• Legal Compliance and Protection: We may process personal data to comply with applicable laws, respond to legal requests, and protect the rights and safety of our business, users, and others.
• Improving Our Website and Services: We analyze usage data to improve our website’s performance, enhance user experience, and develop new products and features.
• Marketing and Communications: With your consent, we may send you marketing emails about new products, promotions, and updates. You can unsubscribe at any time by following the unsubscribe link in our emails.
• For Providing Services: We use your personal information to process orders, fulfill purchases, and provide access to our online courses and services.
How We Use Your Data
With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
• Affiliates
• Business and marketing partners
• Geolocation data such as locations determined by an IP address or other technical measures • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
• Internet or other similar network activity, such as Usage Data
• Commercial information such as order information, shopping information and customer support information
• Identifiers such as basic contact details and certain order and account information
Category Categories of Recipients
We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
o Cookies and similar tracking technologies to enhance your experience and personalize content and advertisements
o Usage data, including pages visited, time spent on the site, and referring websites
o IP address, browser type, device information, and operating system
• Automatically Collected Information: When you visit our website, we may collect information automatically, such as:
o Contact our customer support team
o Subscribe to our newsletter or other marketing communications
o Register for an online course or create an account
o Make a purchase
• Information You Provide Directly: We collect personal data that you voluntarily provide, such as your name, email address, shipping address, billing address, and payment details when you:
Personal Data We Collect
How We Disclose Personal Information
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with clickfunnels, see https://www.clickfunnels.com/ We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Cookies
• Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account.
How We Use Your Personal Information
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• Companies who support our Site and Services, such as clickfunnels.
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Information We Obtain from Third Parties
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Collect about Your Usage
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
• Account information including your username, password, security questions and other information used for account security purposes.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Contact details including your name, address, phone number, and email.
Information that you directly submit to us through our Services may include:
Information We Collect Directly from You
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
What Personal Information We Collect
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Sofiianygaard.com is the Data Controller for personal data collected via our website. For any inquiries or requests regarding this Privacy Policy, please contact us at contact@sofiianygaard.com To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
How We Collect and Use Your Personal Information
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
Changes to This Privacy Policy
• Local Compliance: Customers are responsible for understanding and complying with local laws and regulations in their country regarding import restrictions, taxes, and other relevant requirements. Sofiianygaard.com is not liable for any additional fees or delays due to non-compliance with local regulations.
• Language and Currency: Our primary language for all communications is English, and all prices are listed in [currency, e.g., EUR]. Currency conversion rates and potential fees may vary for customers outside the Eurozone and are determined by your payment provider.
• Agreement: By accessing or purchasing from Sofiianygaard.com, you agree to comply with these Terms and Conditions. This agreement applies to all users globally, including customers both inside and outside the EU.
General Terms
Please read this Privacy Policy carefully.
Sofiianygaard.com ("we," "us," or "our") is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU users, Italian data protection regulations, and relevant international standards. This Privacy Policy explains how we collect, use, and protect personal information obtained through your interactions with Sofiianygaard.com.
This Privacy Policy describes how Sofiia Nygaard (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sofiianygaard.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Last updated: Oktober 2024
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